{"id":4317,"date":"2024-10-09T10:59:20","date_gmt":"2024-10-09T08:59:20","guid":{"rendered":"https:\/\/www2.mixaco.de\/en\/24-7-support\/"},"modified":"2024-10-09T11:34:41","modified_gmt":"2024-10-09T09:34:41","slug":"24-7-support","status":"publish","type":"page","link":"https:\/\/www.mixaco.com\/en\/24-7-support\/","title":{"rendered":"Support Request"},"content":{"rendered":"<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_unknown gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_13' >\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Support Request<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_13'  action='\/en\/wp-json\/wp\/v2\/pages\/4317\/' data-formid='13' novalidate> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n        <div id='gf_progressbar_wrapper_13' class='gf_progressbar_wrapper' data-start-at-zero=''>\n        \t<p class=\"gf_progressbar_title\">Step <span class='gf_step_current_page'>1<\/span> of <span class='gf_step_page_count'>2<\/span><span class='gf_step_page_name'><\/span>\n        \t<\/p>\n            <div class='gf_progressbar gf_progressbar_blue' aria-hidden='true'>\n                <div class='gf_progressbar_percentage percentbar_blue percentbar_50' style='width:50%;'><span>50%<\/span><\/div>\n            <\/div><\/div>\n                        <div class='gform-body gform_body'><div id='gform_page_13_1' class='gform_page ' data-js='page-field-id-0' >\n\t\t\t\t\t<div class='gform_page_fields'><div id='gform_fields_13' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_13_24\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_24\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >How can we help you?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_13_24'><div class='gchoice gchoice_13_24_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.1' type='checkbox'  value='Technical Support'  id='choice_13_24_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_13_24_1' id='label_13_24_1' class='gform-field-label gform-field-label--type-inline'>Technical Support<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_13_24_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.2' type='checkbox'  value='Spare Parts'  id='choice_13_24_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_13_24_2' id='label_13_24_2' class='gform-field-label gform-field-label--type-inline'>Spare Parts<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_13_24_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.3' type='checkbox'  value='Maintenance'  id='choice_13_24_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_13_24_3' id='label_13_24_3' class='gform-field-label gform-field-label--type-inline'>Maintenance<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_13_24_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.4' type='checkbox'  value='Training'  id='choice_13_24_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_13_24_4' id='label_13_24_4' class='gform-field-label gform-field-label--type-inline'>Training<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_13_24_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.5' type='checkbox'  value='Repair'  id='choice_13_24_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_13_24_5' id='label_13_24_5' class='gform-field-label gform-field-label--type-inline'>Repair<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_13_23\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_23\" ><label class='gfield_label gform-field-label' for='input_13_23'>Your Mixer Type<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_13_23' type='text' value='' class='large'    placeholder='e.g. Container Mixer Multitool' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_13_29\" class=\"gfield gfield--type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_29\" ><label class='gfield_label gform-field-label' for='input_13_29'>Serial Number<\/label><div class='ginput_container ginput_container_text'><input name='input_29' id='input_13_29' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                         <button type=\"button\" class=\"btn btn--primary js-btn-scrolltop\" id=\"gform_next_button_13_27\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"next\"><span>Next<\/span><\/button> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_13_2' class='gform_page' data-js='page-field-id-27' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_13_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_13_28\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_28\" ><h3 class=\"gsection_title\">Your contact details<\/h3><\/div><fieldset id=\"field_13_15\" class=\"gfield gfield--type-name gfield--width-full clean contact gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_15\" ><legend class='gfield_label gform-field-label screen-reader-text gfield_label_before_complex' ><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name no_last_name no_suffix gf_name_has_1 ginput_container_name gform-grid-row' id='input_13_15'>\n                            \n                            <span id='input_13_15_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_15.3' id='input_13_15_3' value=''   aria-required='true'   placeholder='Name'  \/>\n                                                    <label for='input_13_15_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First<\/label>\n                                                <\/span>\n                            \n                            \n                            \n                        <\/div><\/fieldset><div id=\"field_13_14\" class=\"gfield gfield--type-text gfield--width-full clean contact gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_14\" ><label class='gfield_label gform-field-label screen-reader-text' for='input_13_14'>Company<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_13_14' type='text' value='' class='large'    placeholder='Company' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_13_16\" class=\"gfield gfield--type-email gfield--width-full clean contact gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_16\" ><label class='gfield_label gform-field-label screen-reader-text' for='input_13_16'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_16' id='input_13_16' type='email' value='' class='large'   placeholder='Email' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_13_19\" class=\"gfield gfield--type-phone gfield--width-full clean contact gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_19\" ><label class='gfield_label gform-field-label screen-reader-text' for='input_13_19'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_19' id='input_13_19' type='tel' value='' class='large'  placeholder='Phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_13_11\" class=\"gfield gfield--type-textarea gfield--width-full clean contact field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_11\" ><label class='gfield_label gform-field-label screen-reader-text' for='input_13_11'>further details<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_13_11' class='textarea large'    placeholder='further details'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_13_20\" class=\"gfield gfield--type-html gfield--width-full infobox gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_20\" >Note on the fulfillment of our information obligations for the processing of personal data in accordance with Art. 13, 14 DSGVO can be found in our privacy policy.<\/div><fieldset id=\"field_13_13\" class=\"gfield gfield--type-consent gfield--type-choice gfield--width-full clean field-dataprivacy mb-5 gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_13_13\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_13.1' id='input_13_13_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_13_13_1' ><p>I agree to the data processing terms according to the MIXACO <a target=\"_blank\" href=\"https:\/\/www.mixaco.com\/en\/privacy-policy\/\">privacy policy<\/a>.<\/p><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_13.2' value='&lt;p&gt;I agree to the data processing terms according to the MIXACO &lt;a target=&quot;_blank&quot; href=&quot;https:\/\/www.mixaco.com\/en\/privacy-policy\/&quot;&gt;privacy policy&lt;\/a&gt;.&lt;\/p&gt;' class='gform_hidden' \/><input type='hidden' name='input_13.3' value='13' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_13_21\" 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unchanged.<\/div><\/div><\/div><\/div>\n        <div class='gform-page-footer gform_page_footer top_label'><button type=\"submit\" class=\"btn btn--bordered btn--reversed js-btn-scrolltop\" id=\"gform_previous_button_13\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"previous\"><span>Voriger Schritt<\/span><\/button> <button type=\"submit\" class=\"btn btn--primary\" id=\"gform_submit_button_13\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"submit\"><span>Send Request<\/span><\/button> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_13' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_13' id='gform_theme_13' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_13' id='gform_style_settings_13' 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);\n<\/script>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"","inline_featured_image":false,"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"class_list":["post-4317","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support Request - MIXACO English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mixaco.com\/en\/24-7-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Request\" 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