Scheduled maintenance for maximum operational reliability

MIXACO Service and Maintenance Contracts for Long-Term Reliable Mixing Processes
High machine uptime is critical in industrial production. Unplanned downtime, unpredictable service costs, or delays in spare parts delivery can significantly disrupt processes. That is precisely why MIXACO supports its customers worldwide not only during the commissioning of new systems, but throughout the entire lifecycle of their mixing systems.
A key component of this service offering is the MIXACO maintenance contract. It combines technical reliability with financial predictability and lays the foundation for stable, long-term plant operation.
What is the MIXACO Maintenance Contract?
The MIXACO maintenance contract provides comprehensive technical and financial protection for your mixing system. It doesn’t matter when the machine was manufactured. The contract is available for all MIXACO systems—from container mixers to heating and cooling mixing systems.
The contract term is flexible and renews automatically. Maintenance visits are performed at a fixed flat-rate service fee. Replacement parts are not included in the contract, but are available to customers with a maintenance contract at discounted rates.



What services are included?
With a maintenance contract, customers benefit from regularly scheduled maintenance and preventive inspections that are tailored to each machine and its specific use.
The scope of services includes, among other things:
- technical inspections and preventive maintenance
- maintenance visits at fixed flat rates
- complete documentation of all service activities
- qualified service technicians directly from the manufacturer
- 15 percent discount on all replacement parts
In addition, the maintenance contract is part of the comprehensive MIXACO service portfolio. Depending on the project and requirements, this may include additional services, such as assisted unloading, machine positioning, installation supervision, mechanical and electrical assembly, control system testing, commissioning, dry runs, mixing trials with the customer’s own materials, and training for operating personnel.
What are the benefits of a maintenance contract?
A MIXACO maintenance contract offers clear benefits in terms of operational reliability, cost control, and production planning.
These include, in particular:
- High machine uptime and fewer unplanned downtimes
- Extended service life of mixing systems
- Predictable service costs thanks to fixed flat rates
- Priority support from experienced MIXACO service technicians
- Fast availability of spare parts at reduced prices
- Better integration of service visits into production planning
This means that the maintenance contract not only protects your investment but also ensures that your equipment continues to operate efficiently and reliably over the long term.
Service concepts tailored to the process
Every production environment has different maintenance and service requirements. That is why MIXACO focuses on personalized consultation and customized solutions. We work with the customer to develop a service and maintenance model that is precisely tailored to the machine, the process, and the operating conditions.
This results not only in a standardized service, but also in a customized solution that meets the actual needs of everyday life.
Long-term reliability for your mixing system
With a MIXACO maintenance contract, companies establish a reliable foundation for the safe and cost-effective operation of their mixing systems. Regular maintenance, fixed terms, and direct manufacturer support ensure that the equipment remains efficient over the long term and that production processes run smoothly.
If you would like to learn more about our service and maintenance contracts, we would be happy to advise you personally.
For further information please do not hesitate to contact us.
MIXACO
Dr. Herfeld GmbH & Co. KG
Niederheide 2
58809 Neuenrade
Germany
+49 (0)2392 96440
sales@mixaco.de

















