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24/7 Support. At your service around the clock 365 days a year.

Request a Support Incident

In case of emergency our service team is there for you. Fast & effective support minimizes downtime and failure costs.

Our well proven machine technology “Made in Germany” guarantees the highest reliability of our mixers. It is not without reason that some of our industrial mixers have been running for over 30 years.

Failures and malfunctions are rare.  However, should a technical problem occur with your mixer, we are available for you around the clock – 365 days a year.

  • Instant troubleshooting through remote diagnostics and remote software updates
  • Fast spare parts shipment, usually within 48 hours
  • On-site repair by our experienced technicians

Service Hotline

Your contact persons. Always there for you.

Sebastian Greitemann

Head of Service

Jörg Bastian

Sales Service